Privacy Policy
1. Who We Are
Our website address is https://swedcare.com.
SwedCare is a Swedish hair care brand committed to protecting your privacy and ensuring your personal information is handled safely and transparently.
Data Controller:
SwedHair Grossist AB (SwedCare)
Email: info@swedcare.com
Location: Sweden
2. What Personal Data We Collect
We may collect and process the following types of personal data:
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Name, email address, and contact information (e.g., through forms or account registration)
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Billing and shipping addresses (for purchases)
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Comments and messages submitted on our website
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IP address, browser information, and device data (for security and analytics)
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Uploaded files or media (if applicable)
We only collect the minimum data required to provide our services or fulfill legal obligations.
3. Legal Basis for Processing (GDPR Article 6)
We process your personal data based on:
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Contractual necessity: to process orders and deliver products.
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Consent: for newsletters, marketing, and communication you opt in to.
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Legal obligation: to comply with accounting or tax laws.
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Legitimate interest: to improve website functionality and prevent spam or fraud.
You may withdraw your consent at any time by contacting us at info@swedcare.com.
4. Comments
When visitors leave comments, we collect the data shown in the comment form and the visitor’s IP address and browser user agent to help detect spam.
An anonymized hash of your email address may be sent to Gravatar to check if you use it. Their privacy policy is available at https://automattic.com/privacy/.
After your comment is approved, your profile picture may appear publicly alongside your comment.
5. Media
If you upload images, please avoid images with embedded location data (EXIF GPS). Other visitors could download and extract that information.
6. Cookies
Our site uses cookies to enhance user experience.
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Comment cookies: Store your name, email, and website (optional) for one year.
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Login cookies: Keep you signed in for two days or up to two weeks if “Remember Me” is selected.
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Temporary cookies: Used to check if your browser accepts cookies (deleted when you close your browser).
You can disable cookies in your browser settings, but some site functions may be limited.
7. Embedded Content from Other Websites
Articles on our site may include embedded content (videos, images, etc.) that behaves as if you visited the source website directly.
These sites may collect data, use cookies, or track your interaction. Please review their privacy policies before engaging with embedded content.
8. Who We Share Your Data With
We only share data when necessary for functionality or service delivery, including:
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Secure payment processors and logistics partners.
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Spam and security systems (e.g., automated spam detection for comments).
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Legal authorities if required by law.
We never sell or trade your personal data.
9. Data Retention
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Comments: Retained indefinitely to recognize and approve follow-up comments automatically.
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User Accounts: Retained as long as the account is active. Users may request deletion at any time.
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Order Data: Retained for at least 7 years as required by Swedish accounting law.
10. Your Rights Under GDPR
You have the right to:
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Access the personal data we hold about you.
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Request correction or deletion of your data.
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Request restriction of processing.
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Withdraw consent at any time (where processing is based on consent).
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File a complaint with the Swedish Authority for Privacy Protection (IMY) if you believe your data has been mishandled.
To exercise any of these rights, contact us at info@swedcare.com.
11. Data Transfers
We store and process all personal data within the European Union (EU).
If any third-party service processes your data outside the EU, it will be under GDPR-compliant safeguards such as Standard Contractual Clauses (SCCs).
12. Security
We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration.
13. Updates
We may update this Privacy Policy periodically to reflect changes in law or our practices. The latest version will always be available on this page.
Last updated: November 2025